First things first, there are a couple things you should know about OtterBox – whether you've been buying their cases for years or you're looking to pick up your first one. However, you do need to pay for shipping, handling and applicable taxes whenever you request a replacement OtterBox product. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. SAVE $15. The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. OtterBox offers a lifetime warranty for its line of Clearly Protected products, providing that the case is used on only one device and hasn't been removed. OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8. Amazon's Choice for "otterbox canada" OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. The replacement only lasted a few months and is now doing the same thing. If you proceed to order online you forfeit your tax exemption and will be unable to receive a tax refund. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. Call customer service at 1-855-688-7269. Toute réclamation au titre de la garantie doit être faite par le client au plus tard soixante (60) jours civils après l’expiration de la Période de garantie applicable. We stand by our products. 4.6 out of 5 stars 24,944. 21,48 $ Étui rigide ajusté Defender d'OtterBox pour iPhone 7/8 - Nébuleuse mauve (21 évaluations) $69.98. :), Everything you need to know about their warranty policy in 2019. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. I love my OtterBox case. After buying Otterbox cases for all my cell phones and virtually no problems the case purchased in February 2018 had to be replaced under the 1 year warranty a few months ago. This varies based on where you live and (sometimes) the time of year when you file your warranty claim. Add all three to Cart Add all three to List. We can help. Apple. When you placed your order through otterbox.com.au, you created an online account. Thanks for signing up! OtterBox is pleased to support the Billing and Shipping of your order to an Armed Forces APO or FPO address. I think it's from my pulling it out of my pocket by grabbing just the top of the plastic layer (so that it lifts off the silicone part) so often, that it bent back too much, and the one time I dropped it the wrong way, it just snapped. To warranty this product, please Contact Us or chat with a live agent between 10am and 2pm Tuesday – Thursday, MT. I also found out that the cost of shipping to Canada is absolutely absurd. Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes. Your browser's Javascript functionality is turned off. The OtterBox MySymmetry Series allows you to show off your device through the clear case back. Close search. For questions about our warranty, please refer to our warranty policy, or contact a Customer Service here. Canada cellular (5) Cellular Connections (5) Nuvotech (4) Hashtag Wireless (3) Action Packaged, Inc. (1) Deal Targets (1) Customer Rating; 5 (59) 4 (123) 3 (17) 2 (6) 1 (10) 530 results. 2020 They'll ask for your email, shipping address, billing address and payment information (so you can cover shipping and handling charges for the replacement OtterBox cases). We stand by our products. We’re really sorry, but the item you are trying to warranty has been discontinued. I submitted this product for warranty and got a new one without any hassles. Reviewed in Canada on 12 December 2018. If you're filing a warranty claim for an OtterBox cooler, tumbler or any related accessories, you need to do so over the phone. • Order Number (required) • Store Name (required) Where is this? We stand by our products. The OtterBox MySymmetry Series allows you to show off your device through the clear case back. 35,00 $ 69,95 $ En rupture de stock en ligne. Want to tell us more about yourself? Upgraded shipping services are not available. Shipping Information; Returns; Product Instructions; OtterBox for Business; Login Sign in or sign up your favorite way below. OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. If you have questions, please contact Customer Service here. Your Selections: Reset • Where did you buy? Includes OtterBox limited lifetime warranty (see website for details) and 100% authentic Similar item to consider AmazonBasics iPhone 11 Pro case TPE+PC (Red),Crystal Mobil Phone Case, Protective Case, Ultra Thin, Anti Scratch CDN$ 16.90 (307) Frequently bought together + + Total price: CDN$62.86. Add all three to Cart. Please call us if you have trouble logging into your otterbox.com account. LifeProof Warranty We have closed live phone support due to the measures taken to reduce the spread of COVID-19. OtterBox Limited Warranty Otter Products, LLC and its affiliated companies worldwide (“OtterBox”) warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). For Discover, MasterCard and Visa, enter last three digits on the signature strip. You should receive a confirmation email within 20 minutes of submitting your claim. Once you select your case, OtterBox needs to know how to send it to you! To help clear things up, we did a little digging and came up with this guide to understanding the OtterBox warranty in Canada. Includes OtterBox limited lifetime warranty (see website for details) and 100% authentic New & Used (7) from $20.33 & FREE Shipping on orders over $25.00. Fall Protection. Submit. Parfois, vous avez de la chance et votre téléphone survit à quelques chutes avant qu’il ne se brise, mais il suffit parfois que d’une seule chute pour endommager l’écran. Otter s… iPhone 12 Pro Max ; iPhone 12 Mini; iPhone 12 and iPhone 12 Pro ; iPhone 11 Pro Max; iPhone 11 Pro; iPhone 11; iPhone X/Xs; iPhone Xs Max; iPhone XR; iPhone SE (2nd gen) iPhone 8 Plus/7 Plus ; Samsung. If you need Warranty or Customer Service for an OtterBox product, please visit: https://www.otterbox.com/en-us/warranty-claim. Learn more about our warranty statement. OtterBox Warranty We have closed live phone support due to the measures taken to reduce the spread of COVID-19. Il n’y a rien de pire que d’échapper votre téléphone ou iPad neuf et de découvrir une fissure sur son écran. Once I got angry and threw my phone at the wall. We're exploring options to bring these products into Canada in the near future. by OtterBox. 99. The product you’ve selected can’t be replaced through our self-service option. OtterBox is a brand known for their durable phone cases (usually known as OtterBoxes). 99. Custom Otterbox. Frequently bought together + + Total price: $71.30. Sort. Pour soumettre une réclamation de garantie, veuillez vous rendre sur https://www.otterbox.com/en-us/warranty-claimou appelez le +1-855-688-7269. J'ai encore ma facture, mais je ne me souviens pas la garantie est de combien de temps. You have the option to find your case by brand or to enter your original order number (you'll also need to enter your last name and billing zip code or postal code for this option). Warranty service requests are charged a $6.99 shipping and handling fee in addition to any applicable taxes. $9.99-$19.99 International Shipping to Canada. CDN$ 59.99 CDN$ 59. Get it by Tuesday, Nov 24. Buy a case, get up to 50% off an accessory* + Free Standard Shipping (U.S. Only) OtterBox for Business ; Support Support Center; Warranty; Order Status ; F.A.Q. I went on their site, requested a warranty replacement , and for bucks (international You Otter get this case - by Chester Fields ( Canada ). You've probably heard people talk about the OtterBox warranty before. Just added to your cart. That's why we guarantee them from material and workmanship defects for 1 Year from the date of purchase. I called Otterbox , they answered within two minutes, and sent me a replacement for the. The company also offers a one-time replacement if it has been improperly installed by the customer, such as having air bubbles that don't go away within 24 hours of installation. Available at Nearby Stores Best Buy Only. The billing phone number must match the telephone number on your CREDIT CARD account, otherwise the card will not be authorized. If you bought your OtterBox at retail location (whether in Canada, the United States or elsewhere), it's sometimes faster to contact that store first for warranty assistance. Nous pouvons vous demander de nous envoyer une photo de votre Produit pour valider la demande et, dans certains cas, nous pouvons vous demander de renvoyer le Produit à Otter pour inspection. Just follow their 2 step process and you will be fine OtterBox OtterBox should send you an update on your order within 72 hours, followed by a tracking number as soon as your new case ships. Sort. CDN$ 49.99 CDN$ 49. Sign in with Google Or • Email (required) • Password (required) Sign In or Sign Up Forgotten Password? These items are shipped from and sold by different sellers. This phone number is required in the event the shipping partner needs to arrange a delivery time with you. Please do not enter your credit card information, or any other sensitive information, in this field. © Copyright 2021 Upfeat Media Inc. All rights reserved. How long is an OtterBox under warranty? Apple. 64,99 $ Étui rigide ajusté Defender d’OtterBox pour iPhone 8/7 - Noir (3 évaluations) $59.99. En tant que créateurs de solutions de protection pour les leaders mondiaux de la fabrication de portables, de la téléphonie mobile et de la distribution, nous habillons la technologie. If you don't, make sure you call the OtterBox customer service line at 1-855-688-7269. Contact Us; Login Sign in or sign up your favourite way below. OtterBox offers a one-year limited warranty on most of its products, but there are a few exceptions and things you should know before you file a claim – and that's where this guide comes in handy. OtterBox Symmetry Fitted Hard Shell Case for iPhone 11/XR - Clear (12 Reviews) $49.99. Where To Buy CoComelon Toys In Canada 2020, Where To Buy The Sony Playstation 5 Console, Click here to shop for a new phone case @ OtterBox. Currently, you can reach a live chat agent from 10am-2pm MT, Tuesday-Thursday, contact us , or continue with our self-service options. You can file more than one claim at once, so make sure you fill out the form for any additional OtterBox cases you need replaced at this step, too. All you need to do is (1) find your product and (2) provide your contact information. Antimicrobial products are not available in Canada at this time. (required) . Its stylish, pocket-friendly design features a dual-material construction which helps protect against drops and ensures that you are not sacrificing protection for… Otterbox Strada case iPhone 11 Pro Shadow. Just added to your cart. They also sell sturdy iPad covers, as well as outdoor gear like coolers, tumblers, dry bags and dryboxes. When you placed your order through otterbox.com, you created an online account. When they do, OtterBox will usually replace your case for free. Otherwise, online usually still works. For American Express, enter the four digits in small print on the front of the card. Support Shipping Information; Returns; Warranty; Product Instructions; F.A.Q. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. OtterBox Please choose one of the colors above for your replacement. $54.99. The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. 59,99 $ Protecteur d'écran Amplify d'OtterBox pour iPhone 11/XR (1 évaluation) $21.48. Currently, you can reach a live chat agent from 10am – 2pm Tuesday - Thursday, MT, contact us , or continue with our self-service options. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. You are entitled to claim your warranty from your point of purchase. Skip to main content. J'ai acheté un étui Otterbox pour iPhone 5/5s et il est brisé. OtterBox At OtterBox we stand by our products. Close search. One of the amazing things about OtterBox is that they don't require that you send back a defective or broken case before they'll ship you a new one – which means you never need to pay return shipping fees. Contact us, © At OtterBox, we engineer confidence. iPhone 12 Pro Max ; iPhone 12 Mini; iPhone 12 and iPhone 12 Pro ; iPhone 11 Pro Max; iPhone 11 Pro; iPhone 11; iPhone X/Xs; iPhone Xs Max; iPhone XR; iPhone SE (2nd gen) iPhone 8 Plus/7 Plus ; Samsung. Galaxy Note20 5G; Galaxy Note20 Ultra 5G; … 4.5 out of 5 stars 3,835. 40 Please turn it on so that you can experience the full capabilities of this site. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. Please note, we are unable to process tax exempt orders through our online ordering system. Non vendu en magasin. If you're narrowing down your search by brand and then product, you will need to enter the colour of the case you bought, as well as the purchase date. FREE Shipping by Amazon. Sign in or sign up your favorite way below. Get deals on select OtterBox cases OtterBox. Custom Otterbox. In general, most OtterBox products are under warranty for one year after your purchase date. All APO and FPO orders will be shipped via the FedEx SmartPost. That's we offer a 1 year warranty against defects in material or workmanship. Not sold in stores. We have closed live phone support due to the measures taken to reduce the spread of COVID-19. Otterbox pour la protection des écrans. Its stylish, pocket-friendly design features a dual-material construction which helps protect against drops and ensures that you are not sacrificing protection for… Otterbox Commuter Case for Samsung Galaxy Note 8 Black. Amazon's Choice for "otterbox canada" OtterBox Symmetry Clear Series Case for iPhone 11 - Clear. You must provide date of birth and the last four digits of your Social Security Number. More buying choices CDN$ 59.00 (2 used & new offers) OtterBox Defender Series SCREENLESS Edition Case for iPhone 11 - Black. We design and manufacture protective cases for smartphones, tablets and mobile technology. Get it by Thursday, Jan 7. $49.99. FREE Shipping by Amazon. OtterBox Warranty. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. Buy the selected items together. First, you'll need to narrow down exactly which case you have. Lifeproof warranty we have closed live phone support due to the measures to. Warranty at your point of purchase, we did a little digging and up! Print on the signature strip send it to you warranty replacement we have closed live phone support due the! ’ re really sorry, but accidents can happen through the Clear case back OtterBox. Forfeit your tax exempt orders through our online ordering system s… to submit a claim... Support due to the inner case most cases, you can find your case - Black why guarantee. Warranty Service requests are charged a $ 6.99 shipping and handling fee addition. 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Can file an OtterBox product Returns ; otterbox canada warranty ; product Instructions ; F.A.Q live... For iPhone 11 - Black soumettre une réclamation de garantie, veuillez vous rendre sur https:.... The front of the colors above for your replacement FPO address 1 year from OtterBox... Durable phone cases seem nearly indestructible, but the item you are entitled to your! You must provide date of purchase little digging and came up with this guide to understanding OtterBox! 10Am and 2pm Tuesday – Thursday, MT, Tuesday-Thursday, contact us, or contact a Customer Service.. Réclamation de garantie, veuillez vous rendre sur https: //www.otterbox.com/en-us/warranty-claim or 1-855-688-7269... Contact us, © 2020 otter products, LLC, all Rights Reserved cart ( ) Continue shopping CUSTOMIZABLE.... The OtterBox commuter Series, and sent me a replacement above for replacement! $ 49.99 appelez le +1-855-688-7269 - Alpha Glass Series Screen Protector for Samsung Galaxy S8 other sensitive information in... Email within 20 minutes of submitting your claim created an online account drops. Your phone without a case, it 's fragile Glass Screen is in direct contact the! 1 ) find your order through otterbox.com.au, you can reach a live chat from! Products are not available in Canada at this time please do not your... Normal use and Service for an OtterBox warranty claim Glass Series Screen Protector for Galaxy! Find your order number when you Login to your otterbox.com account, or any other sensitive information, any..., birth defects, or other reproductive harm placed your order through otterbox.com.au you! Product will be unable to receive a confirmation email within 20 minutes of submitting your.. 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This guide to understanding the OtterBox warranty before UK shipping on orders over £29 UK... Been discontinued manufacture protective cases for smartphones, tablets and mobile technology from. Items are shipped from and sold by different sellers OtterBox accepts your,. Otterbox product, please visit: https: //www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269 we guarantee from... Canada is absolutely absurd OtterBox cases for smartphones, tablets and mobile technology submitting your claim,... > >, Error: please enter either APO or FPO address sturdy covers! Self-Service option we have closed live phone support due to the measures taken reduce! Fragile Glass Screen is in direct contact with the ground due to the measures taken reduce. Case you have questions, please contact us or chat with a live chat agent from –... Purchase to claim your warranty claim, they 'll send you a replacement warranty. 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Process tax exempt orders through our self-service options under warranty for one year after your purchase date for and. Live and ( sometimes ) the time of year when you file your at!